AI AGENTS FOR SPARKIES · PLUMBERS · AIR-CON CREWS

Whoever replies first gets the job. Make it you.

Otonic puts AI into your business. It replies to customers in seconds, quotes the job, books it in, follows up and asks for the Google review, while you're up a ladder, under a house or knocked off for the night.

Free 30-minute call. You'll see it working on your business before you decide anything.

Ridgeline Air & Electrical · Assistant online
Today

Hi, our aircon's stopped blowing cold and it's meant to be 36 tomorrow. Can someone come out?

9:47 pm

Hi Sarah 👋 Our tech Josh can come tomorrow between 7 and 9 am, or after 2 pm. Which suits? And is it a split system or ducted?

9:47 pm

7 to 9 please. Split system

9:48 pm

Booked ✅ Josh will be there tomorrow between 7 and 9 am for the split system. You'll get a reminder in the morning. Stay cool, Sarah!

9:48 pm
Sample conversation. Sarah messaged at 9:47 pm, after the crew had knocked off. The job was booked by 9:48.
01 Services

From first message to Google review

Four AI agents that cover the whole job, plus a website to bring the enquiries in. Start with whichever one is costing you the most. They're built to connect, so adding the next one later doesn't mean starting over.

01

AI receptionist

Answers your business WhatsApp in seconds, at 3 pm or 3 am. Customers type the way they talk: “hot water's gone cold how much for someone to come out today”. It understands that, answers from your own prices and policies, takes the job details and suburb, and books the visit into your calendar. Anything urgent or unclear goes straight to you.

  • WhatsApp Business API
  • Your calendar
  • Human handoff
02

AI quoting agent

Customers send the job details and a few photos. It prices the job from your own price list and sends the quote back while they're still keen, instead of after you've finished tonight's paperwork.

  • Photos & job details
  • Your price list
  • WhatsApp
03

AI follow-up agent

Chases quotes that have gone quiet and checks back in with past customers, by WhatsApp, SMS or email. Jobs you've already quoted stop slipping away because nobody had time to follow up.

  • WhatsApp
  • SMS
  • Email
04

Google review agent

Once the job's done, it asks the customer for a Google review, and it replies to the reviews that come in. More reviews means more trust when the next customer is comparing tradies.

  • Google Business Profile
  • Review requests
  • Review replies
05

Business websites

A fast site that turns visitors into chats and booked jobs, landing in the same inbox and calendar as your AI agents. Hand-coded, so it loads quickly on a phone without the bloat of a page builder.

  • Custom code
  • SEO-ready
  • Connected to your agents
02 Who it's for

For tradies where a slow reply costs the job

Sparkies

Tripping safety switches, dead powerpoints, switchboard quotes. It works out what's urgent, takes the address and details, and books the visit while you're on the tools.

Plumbers & gasfitters

No hot water at 7 pm is a job for whoever answers first. It takes the details, tells them your call-out fee and books the visit. Anything that sounds like an emergency goes straight to your phone.

Air-con crews

When the first 38-degree day hits, everyone messages at once. It answers every one, sorts service calls from new installs, and fills the week without double-booking a van.

And other trades

Carpenters, roofers, pool techs, cleaners. Every business books a little differently, which is why we build to your flow instead of selling a template. Tell us how yours works →

03 Case study

Live · 2026

ASRI: a one-day demo that's now live in production

Situation

An online insurance platform in Indonesia was fielding the same questions on WhatsApp every day: products, policies, how to claim. The support team was swamped at peak hours, and outside business hours customers got no answer at all.

What we built

ASRI is an AI agent that answers product questions inside WhatsApp, using the company's own data so it doesn't make things up. We built the first demo in one working day, and their team started testing it straight away.

Now

ASRI is live. Then the client asked for more: the same assistant across their social channels, plus lead qualification and claim follow-up. That's the measure we trust most. Phase one got used, so they asked for phase two.

We'll name the client once we have written permission. We haven't published result numbers either, because phase one is still being measured. When the numbers exist, they go here. Not before.

04 How it works

Four steps. The first is just a conversation.

From first call to a working demo on your phone: usually a few days.

  1. 01

    Discover

    A free 30-minute call with no slide deck. Walk us through how a job goes from first message to paid invoice, and we'll tell you straight which parts are worth automating and which are better left to you.

  2. 02

    Design & demo

    A few days later there's a working demo on your phone, built around your business. Message it like a customer would. Try to break it. Then decide.

  3. 03

    Deploy

    We plug it into what you already use: your WhatsApp number, calendar and spreadsheets. Nobody on the crew has to learn a new app.

  4. 04

    Maintain

    A bot left alone gets dumb. We read real conversations, fix the answers that missed, and add what you need as the business grows.

05 Calculator

What's the manual work costing you?

Rough numbers, not a promise. Drag the sliders to match your business. We'll work out the real maths together once we've seen how you work.

60%
Time saved

240 hrs / month

Cost saved

A$6,750 / month

Saved per year

A$81,000 / year

Added revenue potential

A$7,000 / month

Assuming 20% more jobs get booked because enquiries no longer wait for someone to get off the tools.

Get the real numbers on a free call

A rough estimate from your inputs, not a quote. Salary is figured over 160 working hours a month.

06 FAQ

Questions tradies ask before they book

What does an AI receptionist do for a tradie?

It answers your business WhatsApp in seconds, at any hour. It asks for the job details and the suburb, answers questions about your call-out fee and service area from your own info, and books the visit into a free slot in your calendar. You wake up to booked jobs instead of a pile of unread messages.

What AI agents does Otonic build for tradies?

Four: an AI receptionist that answers customers and books jobs, an AI quoting agent that prices jobs from your price list and sends the quote, an AI follow-up agent that chases quiet quotes and past customers by WhatsApp, SMS or email, and a Google review agent that asks for reviews after the job and replies to them. We also build websites that connect to all of it.

Will it double-book me?

No. It reads your real calendar and only offers times that are actually free.

What happens with an emergency, or a question it can't answer?

It doesn't guess. Anything urgent, or anything it isn't sure about, goes straight to your phone so you can take it from there.

Do my customers need to download anything?

No. They message your business WhatsApp number the way they already do. It runs through the official WhatsApp Business API.

How long does it take to set up?

After a free 30-minute call, there's usually a working demo on your phone within a few days, built around your business. You try it before you decide anything.

How much does it cost?

It depends on what you want handled, so we price it after the free call and put it in writing before any work starts. The call is free and there's no obligation.

Where do you work?

Remotely, with tradies across Australia. Calls are booked in your time zone.

07 Contact

Show us how jobs come in. We'll show you which parts can run without you.

Free, 30 minutes, no obligation. You'll leave knowing what's worth automating, even if you never hire us. And you'll be talking to the person who builds it, not a salesperson or a bot. Not yet, anyway.

Based in Australia, working with businesses across the country
and Southeast Asia. Calls booked in your time zone.